Reference

Your Rights and Our Commitments

At kabirsatta, our legal framework defines how we collect, process and protect your account data — and what you can expect from us when it comes to access…

Jurisdiction-Aware TermsData Protection PolicyAccount Rights OutlinedDispute Resolution PathContact Us Directly
kabirsatta Your Rights and Our Commitments
POLICY CONTACT PATHS

Reach Us About Legal or Policy Queries

If you have questions about our terms, want to request a copy of your account data, or need clarification on how a specific policy applies to…

Email Support Send your legal or data query to our support email.
Live Chat Our chat desk is available daily and can handle policy questions, account access concerns…
Written Request For formal data access or erasure requests, submit a written request through your account…
HOW WE HANDLE THIS

Data Handling, Security and Account Retention

We take account security and data handling seriously — not as a compliance formality but because your account activity, payment records and personal details belong to you.

Data Collection

We collect only what is necessary to operate your account — name, contact details, payment identifiers and transaction history. No data is sold to third parties. You can request a full copy of what we hold at any time.

Cookie Policy

Our platform uses functional and analytical cookies to keep your session active and measure page performance. You can manage cookie preferences from your browser settings; declining non-essential cookies does not affect account access.

Account Security

Accounts are protected by encrypted login, session tokens and optional two-factor verification. If you notice unusual activity, contact our support desk immediately and we will lock the account while we investigate.

Data Retention

Transaction and account records are retained for the period required by applicable financial and data regulations. Once that period expires, records are deleted or anonymised in line with our internal data schedule.

Who to Contact

For any data rights request — access, correction or deletion — reach our data desk via the support email listed in your account portal. Formal requests receive a written acknowledgement within 48 hours.

Requesting Changes

You can update personal details, correct inaccurate records or request account closure directly through the portal or via support chat. Changes to payment details require identity verification before they take effect.

Frequently Asked Legal and Policy Questions

These answers cover the questions we receive most often about account rights, data access, policy changes and how our terms interact with local law in India. If your question is not here, our support desk can address it directly.

Yes. Submit a data access request through your account portal or via our support email. We will compile and send a copy of all personal data associated with your account within the regulatory timeline, typically within 30 days.

Access to kabirsatta depends on the laws applicable in your specific state or region within India. We recommend checking whether access is permitted under local law. Our terms make clear that the platform is available only where local law permits it.

After account closure, we retain transaction and identity records for the period required by financial regulations. Once that retention period ends, your data is deleted or anonymised. You can confirm the timeline by contacting our support desk.

Yes. Log in to your account portal and update contact or profile details directly, or raise a correction request via support chat. Payment detail corrections require identity verification before the change is applied to your account.

Yes. We notify you through your registered account whenever we make material changes to our terms. We recommend reviewing any update notification promptly, as continued use of the platform after a change constitutes acceptance of the revised terms.

Disputes follow the resolution procedure set out in our full terms document. Start by contacting our support desk with the details of your concern. If the matter is not resolved at that stage, the terms specify the next steps and applicable jurisdiction.

Yes. When you transact via UPI, Paytm or PhonePe, those providers' own terms also apply to that transaction. Our legal terms cover the account relationship on the kabirsatta side; payment provider terms govern the transfer itself.