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How kabirsatta Handles Your Personal Data

At kabirsatta, we take the privacy of every account holder seriously — this policy sets out exactly what data we collect, why we collect it, how long we…

Data collected only as neededNo third-party sale of your detailsSecure account-level encryptionUPI / Paytm / PhonePe transactions protectedYour rights available on request
kabirsatta How kabirsatta Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete personal data we hold about you, or if you have a concern about how kabirsatta has handled your…

Email Privacy Team Send your data-access or deletion request to our dedicated privacy inbox.
Live Chat Support Our live chat channel is available around the clock.
In-Account Help Centre Log in, head to Settings, and open the Help Centre section.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

kabirsatta applies a layered approach to data protection — from the moment your UPI or Paytm payment clears through to how long your login history is retained.

End-to-End Payment Encryption

Every UPI, Paytm and PhonePe transaction is encrypted in transit using TLS 1.2 or higher. Raw card or wallet credentials are never stored on our servers — tokenised references are used instead to process repeat deposits.

Cookie Usage and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from the banner shown on your first visit or from your browser settings at any time.

Account Security Controls

Two-step verification is available for all accounts. We log each login attempt — successful or failed — along with the device fingerprint and timestamp, so you can spot unauthorised access from your account activity page.

Data Retention Periods

Account profile data is held for as long as your account is active and for a defined period after closure as required by law. Transaction records linked to UPI or Paytm are retained in line with applicable financial-record obligations.

Third-Party Data Sharing

We share your data with payment processors (UPI rails, Paytm, PhonePe), identity-verification partners and fraud-detection providers only to the extent necessary to operate your account. None of these partners may use your data for their own marketing.

Requesting Changes to Your Data

Submit a correction or erasure request via email or the in-account form. We will confirm the action taken within the regulatory timeline. Requests that conflict with legal-hold obligations will be explained to you in writing.

Frequently Asked Questions About Your Privacy on kabirsatta

The questions below cover the situations account holders ask about most — from what data we actually collect to how you can have it deleted. If your question is not answered here, use the contact paths listed in the support section above to reach our privacy team directly.

We collect your name, mobile number, email address and, when you transact, your UPI ID or Paytm/PhonePe handle. Device identifiers and IP addresses are also logged to protect your account from unauthorised access attempts.

Payment references are stored as encrypted tokens — we never hold your raw UPI credentials or wallet passwords. Transaction amounts and timestamps are retained for regulatory compliance purposes under applicable Indian financial rules.

Yes. Submit a data-access request via email or the in-account Help Centre form. We will compile and deliver a copy of your account data within the timeframe prescribed by applicable Indian data-protection law.

Contact our privacy team through live chat or the in-account form and select 'Erasure Request'. We will delete or anonymise data that is no longer required, while retaining records we are legally obliged to keep, and notify you of the outcome.

No. We do not sell or rent your personal data to advertisers or data brokers. Data shared with third parties — such as payment processors or fraud-detection services — is strictly limited to what is needed to operate your account.

After account closure, profile data is retained for the period required by applicable law — typically linked to financial-record and anti-fraud obligations. Once that period expires, data is permanently deleted or anonymised from our systems.

A designated data-protection officer oversees all privacy practices on our platform. You can reach this officer by selecting the 'Privacy & Data' category in our live chat or by emailing our dedicated privacy inbox with your query.